Last Updated: 2025

Introduction

Welcome to Slemon Active (“we,” “us,” or “our”). We operate the slemonactive.com platform and are committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, store, and safeguard your information when you use our website and services. By accessing or using slemonactive.com, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with our practices, please discontinue use of our services.

Information We Collect

Account Information

• Email address
• Full name
• Account credentials (encrypted passwords)
• Shipping and billing addresses
• Phone number (optional)

Automatic Data Collection

Our systems automatically gather certain technical information when you browse our website, including:

• IP address and approximate geographic location
• Device type, operating system, and browser
• Language preferences
• Pages viewed, navigation patterns, and session duration
• Referring website addresses

Cookies and Tracking Technologies

We utilize cookies and similar technologies to enhance your browsing experience and analyze site traffic. These small data files allow us to:

• Remember your login status and preferences
• Understand how visitors interact with our platform
• Deliver personalized content and recommendations
• Improve our website functionality

You can manage cookie preferences through your browser settings. Note that disabling cookies may limit certain features of our website.

Analytics, Marketing, and Conversion Tracking

We rely on analytics and advertising tools—such as Google Analytics 4 and Google Ads—to understand how visitors engage with our website and to measure the effectiveness of our marketing efforts. These services may set their own cookies or collect pseudonymous identifiers, device data, page interactions, and aggregated purchase events. The insights help us improve product discovery, streamline checkout, and invest in relevant advertising.

You can learn more about how Google collects and processes data by visiting Google’s Privacy & Terms. If you prefer to opt out of Google Analytics, you may install the Google Analytics Opt-out Browser Add-on or adjust your browser cookie settings.

How We Use Your Information

• Account Management: To create and maintain your user account
• Order Processing: To fulfill and ship your purchases
• Customer Support: To respond to inquiries and resolve issues
• Service Improvement: To enhance our website functionality and user experience
• Communication: To send order updates, account notifications, and promotional materials (with your consent)
• Security: To detect and prevent fraudulent activities
• Legal Compliance: To meet regulatory obligations
• Shopping Behavior Analysis: To evaluate product views, add-to-cart actions, checkout progress, and completed purchases so we can optimize the buying journey and advertising performance

Payment Information

Slemon Active does not store or process your complete payment card details. All payment transactions are handled securely by trusted third-party payment processors, including Stripe, PayPal, and other authorized gateways.

When you make a purchase, your payment information is transmitted directly to these processors through encrypted connections. We only receive confirmation of successful transactions and the minimum details needed to fulfill your order.

For more information, please review the privacy policies of our payment partners:

• Stripe Privacy Policy
• PayPal Privacy Policy

Third-Party Service Providers

We collaborate with trusted third-party companies to operate our business effectively. These partners may access your personal information only to perform specific functions on our behalf, such as:

• Shipping and logistics services
• Email communication platforms
• Analytics and marketing tools
• Customer service solutions
• Cloud hosting providers

Examples of analytics and marketing partners include:

• Google Analytics 4 (website analytics and conversion tracking) — see Google’s Privacy Policy
• Google Ads (advertising and remarketing services) — see Google’s Privacy Policy

These partners may collect pseudonymous identifiers, device information, and aggregated transaction data to help us understand site performance and advertising effectiveness. You can manage how Google uses your data by visiting Google’s Ads Settings and Privacy Controls pages.

Data Security

Protecting your personal information is our priority. We implement industry-standard security measures, including:

• Encryption (SSL/TLS) when transmitting sensitive data
• Secure password storage with cryptographic hashing
• Regular security audits and vulnerability assessments
• Restricted access to personal data on a need-to-know basis

Your Rights and Choices

Depending on your jurisdiction, you may have the right to access, correct, delete, restrict, or object to our processing of your personal data. You may also request data portability or withdraw consent for marketing communications at any time. To exercise these rights, please contact us using the details below; we will respond within the timeframe required by law.

Cookie Preferences and Opt-Out Options

• Most browsers allow you to block or delete cookies; adjust settings on each device you use.
• Install the Google Analytics Opt-out Browser Add-on to prevent Google Analytics from collecting data.
• Manage advertising personalization through Google Ads Settings.
• Contact us if you need assistance managing your cookie preferences on slemonactive.com.

Please note that disabling certain cookies may affect essential features such as keeping items in your cart or maintaining your logged-in session.

Data Retention

We retain personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law. Account data is maintained while your account remains active. After account deletion or prolonged inactivity, we delete or anonymize your data unless retention is legally required.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure such transfers comply with applicable data protection laws and provide appropriate safeguards.

Marketing Communications

With your consent, we may send promotional emails about new products, offers, and updates. You can unsubscribe at any time by clicking “unsubscribe” in our emails, updating your account preferences, or contacting support. Essential order and account notifications will still be sent.

External Websites

Our website may link to external sites. We are not responsible for their privacy practices—please review the privacy policies of any third-party websites you visit.

Children’s Privacy

We do not knowingly collect personal information from individuals under 13 (or the applicable age of consent). If we learn that a child’s data has been submitted, we will promptly delete it. Parents or guardians who believe their child has provided us with personal information should contact us immediately.

Changes to This Policy

We may update this Privacy Policy to reflect changes in our practices, legal requirements, or business operations. Significant updates will be communicated via email or a prominent site notice, and the “Last Updated” date will be revised. Continued use of our services after updates constitutes acceptance of the revised policy.

Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

• Email: hello@slemonactive.com
• Please include “Privacy Request” in the subject line for faster handling.

© 2025 Slemon Active. All rights reserved.