Shipping & Delivery

SHIPPING & DELIVERY

ORDER FULFILLMENT

In-stock items ship as soon as possible, typically within 1-2 business days.

Our warehouse ships Monday through Friday year-round, except for holidays. Watch our website for planned closures.

All products ship as soon as they are available. Orders continue to be fulfilled on a first-come first-served basis, pending product availability and valid payment.

If something isn’t in-stock at the time you place your order, we will provide an estimated in-stock date and ship your products when they become available with no additional shipping charge. Future estimated in-stock dates are not guaranteed and subject to change. Send us an email hello@slemonactive.com with any questions about your order.

SHIPPING METHODS

We ship your orders through UPS. Based on the contents of your order, we present you with valid ship methods and pricing during the checkout process. Options may include: UPS Ground Saver, UPS Ground, 3 Day Select, 2nd Day Air, Next Day Air (10AM delivery), or Next Day Air Early (8AM delivery). For expedited ship methods, you must allow one business day for us to fulfill your order before the transit time begins.

RETURNS & EXCHANGES

We accept returns and exchanges for both defective and non-defective products within 7 days of delivery. Products must be in new, unused condition to qualify for return or exchange.

Return Method: Returns can be made by mail. A prepaid return label is included in your package at no additional cost to you.

Processing Time: Refunds are processed within 7 business days after we receive your returned item.

No Restocking Fees: We do not charge any restocking fees for returns.

For detailed return and shipping policies, please visit: https://slemonactive.com/shippingdelivery/

If you have any questions about returns or exchanges, please contact us at hello@slemonactive.com

View your Order Status Dashboard for tracking.

SLÉMON

Shipping & Delivery